Privacy Policy

Effective Date: January 2025
Last Updated: January 2025

1. Introduction

OGPx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical prescription management platform and related services.

Our platform helps healthcare professionals create, manage, and process medical cannabis prescriptions using AI-powered voice recognition and digital workflows.

2. Information We Collect

Personal Information

  • Account registration information (name, email, professional credentials)
  • Professional license numbers and healthcare facility information
  • Contact information for communication and support
  • Profile information and user preferences

Medical Information

  • Patient information (with proper authorization and consent)
  • Prescription data and medical notes
  • Voice recordings used for AI transcription (encrypted and secure)
  • Treatment information and medication details

Technical Information

  • Device information and browser type
  • IP address and location data (for security purposes)
  • Usage analytics and platform interaction data
  • Security logs and access records

3. How We Use Your Information

  • Provide medical prescription management services
  • Process voice input using AI for prescription creation
  • Facilitate communication between healthcare professionals
  • Ensure regulatory compliance and maintain medical records
  • Improve our platform security and functionality
  • Provide customer support and technical assistance
  • Send important service updates and notifications

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Healthcare Workflow: Between authorized healthcare professionals involved in patient care
  • Legal Compliance: When required by law or regulatory authorities
  • Service Providers: With trusted third-party services that help us operate our platform (under strict confidentiality agreements)
  • Security: To protect against fraud, abuse, or threats to our platform or users
  • Business Transfers: In connection with a merger, acquisition, or sale of our business

5. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for all medical data
  • Secure data transmission using TLS/SSL protocols
  • Multi-factor authentication for user accounts
  • Regular security audits and vulnerability assessments
  • Compliance with healthcare data protection standards (HIPAA equivalent)
  • Secure cloud infrastructure with backup and disaster recovery

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Maintain medical records as required by healthcare regulations

Medical records are retained according to Thai healthcare regulations and international standards for medical data preservation.

7. Your Rights

You have the right to:

  • Access your personal information and medical records
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to certain processing activities
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us at privacy@ogpx.app.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Thailand. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@ogpx.app

Support: support@ogpx.app

Website: https://ogpx.app

Address:
OG Lab Technologies Co., LTD
Bangkok, Thailand

This privacy policy is designed to comply with Thai Personal Data Protection Act (PDPA) and international healthcare data protection standards.